ROK Coffee

FAQ 1

• Espresso materials and food safety

Getting Started 0

Your order 6

• Tracking your order placed outside the UK
• Tracking your order placed within the UK
• Refunds via Stripe
• Refunds via PayPal
• Tracking information is saying parcel delivered but parcel not received by customer

View all 6

Shipping FAQs 3

• How long will the delivery take in the UK?
• Is the delivery time flexible?
• How long will the delivery take outside the UK

Gifts 0

Coupons 1

• Discount/Coupon Codes

Privacy policy 1

• Privacy Policy

Opt-out policy 0

Initial Response 3

• Initial response Espresso maker with proof of purchase
• Initial response Espresso maker without proof of purchase
• Initial response Grinder with proof of purchase

Product Warranty 1

• Product Warranty

Warranty coupon codes 2

• Warranty part coupon code template UK
• Warranty part coupon code template outside UK

Scalds 2

• Scalds product not required back
• Scalds product required back

Invoices 1

• VAT Invoices for orders placed through the ROK website

Composite 4

• Bamboo Composite
• W1 Melamine
• Glass Composite
• Conversion kit water capacity

Grinder 1

• Grinder Gear material

Espresso Maker 1

• Espresso GC

W1 0

Espresso Maker 8

• Changing the base
• Water cylinder stuck
• Removing the Portafilter basket
• Removing the Top Screw set
• Replacing the Connecting arm

View all 8

Grinder 2

• GC Grinder Guide
• Non GC Grinder guide

Grinder 1

• Cannot change grind setting

Espresso Maker 8

• Conversion kit wont fit
• Thread on the bayonet screw has failed
• ROK has been put through a dishwasher
• The Portafilter cup is tarnished
• Removing Aluminum Oxside

View all 8

Crema Plus kit & Dosing funnel 1

• Dosing funnel & Crema plus kit wont fit

Price List 2

• GBP pricelist
• Euro price list

Brochure 1

• Brochure

Email template 2

• email template Euros
• email template GBP